Primary Care Connect
Primary Care Connect is an extension of your primary care team, giving you access to a nurse for phone calls and video visits about your health. It’s designed for patients with an ongoing health concern or those with a temporary or acute issue after release from a medical facility like a hospital or nursing home.
Through this program, your care provider and nurse will work with you to create a personalized care plan specific to your health needs. This extended team can include a pharmacist, access to social workers and community paramedics.
- Connect with the care you need through phone calls or video visits – on your schedule
- Discuss your health needs on a regular basis directly with your primary care team
- Receive customized education about your health conditions and medications
- Partner with us to develop your personalized care plan
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Patients with chronic (long-lasting) conditions, such as:
- Diabetes (blood sugar)
- High blood pressure
- High cholesterol
- COPD (chronic lung disease)
- Asthma
- Memory issues
- Long-term COVID-19
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Patients with short-term/acute conditions, such as:
- COVID-19
- Flu
- Pneumonia
- Wound care
- Blood pressure concerns
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Patients needing transitional care following:
- Hospital or nursing home stay
- Emergency room or urgent care visit
- Inpatient rehabilitation
- Treatment by specialists other than primary care providers
Get Enrolled and Connect with a Nurse
- At an upcoming visit, your doctor will go over your health needs and ask the nurse to enroll you in the program.
- You will get a call to schedule an appointment to speak with your nurse.
- After you are enrolled in the program, you will have a direct number to call your nurse and pharmacist as needed.
The Primary Care Connect team is available Monday through Friday, 8 a.m. to 5 p.m. EST.
All you need is a phone. You can also contact your nurse online though a tablet or computer with a MyAtriumHealth account.
With a MyAtriumHealth account you can:
- See your medical records
- Review test results
- Schedule appointments
- Message your doctor or nurse
Most of the services offered through Primary Care Connect are at no cost to the patient.
If you have more than 1 chronic health problem, your provider may talk to you about Chronic Care Management billing, which is billed through insurance.